Contact SaveTik
Questions, bug reports, privacy matters or copyright requests: one email address handles them all.
Write to [email protected].
Reporting a problem
If a link doesn't work, send us the TikTok link, the error message you saw, and the phone or browser you used, for example Chrome on Android or Safari on iPhone. That helps us find the cause much faster.
Before writing, open the link in a private browser tab: if TikTok shows it there, the video is public and still online. Private, deleted and region-blocked videos can't be downloaded.
Ideas and feedback
Is a step on our pages unclear, or did a phone model behave differently from what we describe? Tell us. Practical tips from people using SaveTik on their own phones help us improve the guides for everyone. Please write in English if you can, and keep each message to one topic so it doesn't get lost.
Copyright
For copyright or DMCA requests, read the copyright page first and include the TikTok URL or video ID plus proof of your rights.
Please note
SaveTik is not TikTok. We can't help with TikTok accounts, logins, bans or the TikTok app itself. For those, use the help centre inside the TikTok app.
We also never ask for your TikTok password or a payment. If someone contacts you claiming to be SaveTik support and asks for either, ignore the message.